Proud of Bucks Award photo

Something to be proud of

We were absolutely delighted to receive a Proud of Bucks “Highly Commended” award recognising our service to the community in this hugely difficult year.

We’re very proud to have received this and I hope all our staff, volunteers and customers are proud of the part they play in helping to make our service as successful, safe and accessible as possible. We really appreciate all your support and I think I’d happily describe you all as Public Service Heroes.

We’ll put this award alongside the Tom Hillier Award we received at the end of 2018 which recognised us as the best shopmobility scheme in the country.

Picture of contactless payment machine

Card & contactless payments

We are really pleased to say that, thanks to a grant from Heart of Bucks, we now have the right equipment to take card and contactless payments for our manual wheelchair hire service (which costs £3 per night/£20 per week + £20 refundable deposit)

We are also able to accept card payments for donations and for the items such as blue badge holders and radar keys we have for sale.

Limited opening during November Lockdown

Updated – From 7th November we will be open but with very limited hours during lockdown – we will only be open Tuesdays, Thursdays and Saturdays from 9.30-2pm for prebooked customers only. It is essential that you let us know in advance if you are coming in please phone to book (01494 472277) – messages can be left on our answerphone if necessary.

All customers will need to sanitise their hands before they use our equipment and they will not be able to bring shopping back for us to store.

We will be implementing several safety measures for both our staff and customers, including a strict limit to the number of customers in the shop at any one time, as well as rigorous and regular cleaning of all the vehicles and areas within the shops.

Please adhere to the social distancing rules when you visit us to protect yourself and others and please do not come into the shop if you have any covid symptoms.

Stay safe.