Job Opportunity

* Job Opportunity  * September 2021 * Assistant Manager High Wycombe Shopmobility *

Application deadline Sunday 19th September

Download Application form 

We require an Assistant Manager to join our team.  The role involves assisting in overseeing the day to day operation of the service and ensures the successful and continued management and development of Shopmobility.

To assist in supporting the staff, volunteers and users in all aspects of the Shopmobility service and its developments.

To assist in ensuring an adequate number of staff and volunteers are available and to increase the pool of volunteers as necessary.

To assist in the effective consultation with staff and volunteers; assist the Manager and management committee and users on any proposed changes to the service.

Assist in preparing publicity to promote the service and provide information to users and potential users of the service.

Ensure building maintenance is undertaken and promote best practice in meeting the requirements of Health & Safety legislation and to comply with other relevant statutory legislation.

Skills required:

Good customer service and communication.

Good computer skills and accurate record keeping.

Good team player who has flexibility about working times and days.

Knowledge on policies and procedures, Health & Safety and COSHH legislation would be an advantage.

Knowledge of grant applications and fundraising would also be of benefit.

Some training will be given.


15 hours per week spread over two days per week, usually Mondays and Fridays, will include some weekend and holiday cover.

With a view to increase the hours to 20 hours per week from April 2022.

Enhanced DBS check and references are required.


£11 per hour, £8580 per annum

Job Status

Three month’s trial, with 6 month probationary period, one year contract initially.

Application Deadline: Sunday 19th September ‘21

Interviews to be held on Thursday 30th September ‘21

Please send a completed Application form and CV to Claire McMackin at High Wycombe Shopmobility, 2 Newland Meadow, Eden, High Wycombe, Bucks, HP11 2BZ.

If you do not hear from us within two weeks of the closing date, please take this that your application has been not been successful on this occasion.  Thank you for taking time to apply.


Picture of Katy - shopmobility volunteer

Read about one of our wonderful volunteers – on the Community Impact Bucks website

Read this story of how Katy, one of our much valued Shopmobility volunteers, found her role with us and what she enjoys about being part of the Shopmobility team. We were really pleased to see this story on the Community Impact Bucks website.

This was also recently featured in their newsletter and we hope it inspires people like Katy to join us or other organisations who are looking for volunteers to add real impact and value to what they do.

It’s because of Katy and other our volunteers that we are able to offer services such as meeting our customers from their car or from their bus. Our volunteers also play a crucial role in showing new customers how to use the equipment and in checking and cleansing our scooters and wheelchairs between customers. Our volunteers make a significant difference to our service and our customers and we would like to take this opportunity to thank each and every one of them for giving up their time.

Give as you Live – donate to Shopmobility every time you shop online – at no cost to you!

We have a new donation page on the charity donation website “Give as you Live” – use the links from their page or download the app and percentage of your online spend will be donated to High Wycombe Shopmobility when you shop online from selected retailers such as M&S. You can also make a “cash” donation to us via their site and don’t forget to add gift aid if you are a UK tax payer.


Opening Hours from 2nd August – update

Updated 1/8/2021

Opening hours from 2nd August 2021: Monday – Saturday 9.30am – 5.00pm & Sunday 12.00pm – 4.00pm.

Please phone to book if you can (01494 472277) – messages can be left on our answerphone if necessary.

All customers will need to sanitise their hands before they use our equipment.

We will be implementing several safety measures for both our staff and customers, including continuing to limit the number of customers in the shop at any one time.

We will continue our rigorous and regular cleaning of all the vehicles and areas within the shop.

Please adhere to the social distancing rules when you visit us to protect yourself and others and please do not come into the shop if you have any covid symptoms.

Stay safe.

Proud of Bucks Award photo

Something to be proud of

We were absolutely delighted to receive a Proud of Bucks “Highly Commended” award recognising our service to the community in this hugely difficult year.

We’re very proud to have received this and I hope all our staff, volunteers and customers are proud of the part they play in helping to make our service as successful, safe and accessible as possible. We really appreciate all your support and I think I’d happily describe you all as Public Service Heroes.

We’ll put this award alongside the Tom Hillier Award we received at the end of 2018 which recognised us as the best shopmobility scheme in the country.

High St Picture

High Street Disruption from 28th Sept for 12 weeks

Transport for Buckinghamshire will be commencing maintenance works in the High Street to correct loose and uneven paving that can cause trip hazards.

The works are due to commence w/c Monday 28 September 2020 and will last for approximately 12 weeks. Site working hours will be from 08:00 to 17:00 Monday to Friday with perhaps some weekend and night working on areas that cannot be worked on during normal hours.

Some of the repair works required will affect the running lane of the carriageway, and will necessitate reducing High Street access between Corporation Street and Market Square, to enable areas of the stone paving to be re-laid/repaired more efficiently. See the map in the shop for details.

Picture of contactless payment machine

Card & contactless payments

We are really pleased to say that, thanks to a grant from Heart of Bucks, we now have the right equipment to take card and contactless payments for our manual wheelchair hire service (which costs £3 per night/£20 per week + £20 refundable deposit)

We are also able to accept card payments for donations and for the items such as blue badge holders and radar keys we have for sale.

2020 Pancake Race!

Thank you to all 12 teams that took part in our annual Pancake Race in the Eden Shopping Centre on Shrove Tuesday 25th February. We were delighted to raise £190 from entrance fees and would like to say a very grateful thank you for the kind donations made by Intel and the High Wycombe Beekeepers. This brings the total raised to well over £300. After a bit of controversy, we are pleased to award the David Griffin trophy to the 2020 winners – Eden Security!

Christmas Raffle 2019

We would like to say a really big thank you to everyone who bought raffle tickets in our Christmas Draw – you helped us raise a fabutastic £1089 which will be put to good use in the next year to help us keep our well loved and well supported service going. Thank you and Merry Christmas!