How to find us

Our shop front
We are located in Eden Shopping Centre.See a map map

We are accessible from Desborough Road, adjacent to Café Nero. We are on the ground floor of the Eden Shopping Centre behind Next and behind the lifts to the purple parking zone of the Eden Car Park.

Parking

  • Blue Badge holders only: 3 Shopmobility permit holder parking spaces directly outside the shop – first come, first served! Please ask for a permit from us when you arrive and display alongside your blue badge
  • Blue badge holder disabled parking area on Desborough Road (3hr max)
  • Eden Car Park, Purple Zone, 2nd floor upwards is closest – turn left at the bottom of the purple zone lifts to find us. Please let us know if you are parked in Eden as we have a facility to validate your parking if you provide your registration number (subject to availablity – please check)
  • Designated spaces on the 2nd floor on the “purple zone” in the Eden car park, please tell us your registration number and ask for a parking permit from us to use these spaces if you have not got a blue badge

Opening hours

Our office in The Eden is open as follows:

Monday to Saturday Sunday
9.30am to 4.45pm 12 noon to 4pm

Scooters and wheelchairs need to be returned to our office at least 15 minutes before we close ie. 4.30pm Mon-Sat, 3.45pm Sundays.

During busy times of the year, such as the period before Christmas, we may ask you to book the equipment for either a morning (9.30am-1.00pm) or an afternoon session (1.00-4.30pm) where possible.

Bank holidays and other notable dates
We are open 12 noon to 4pm, with the following exceptions:

  • January 1st Closed
  • Good Friday Open 12-4pm*
  • Easter Sunday Closed
  • Remembrance Sunday – open at 10am for advance bookings
  • Sundays 18th Nov – until Xmas open at 11am
  • December 24th Open 9.30-2.30pm*
  • December 25th Closed
  • December 26th Closed
  • December 31st Closed

Sorry – no bus station collections on Christmas Eve or New Year’s Eve

*Please call us on 01494 472277 to check.

Bad weather

In extreme weather such as snow, ice or high winds, please call us first on 01494 472277 to check that our services are operating. On some occasions, we may have to close or offer a limited service, so please check before you leave home.